Frequently Asked Questions

What does the Wolf Warranty Cover?
 
The Lifetime Wolf Warranty covers basic repairs and manufacturing defects. It is important to note that this warranty only covers items bought directly from Brother Wolf or one of our authorized retailers.
 
How often can I wear my Brother Wolf?
 
Everyday! Our clients tend to become emotionally attached to their Brother Wolf jewelry, so we work very hard to insure our pieces are built to last.  We use nothing but high-quality materials and extraordinary techniques during the manufacturing process.
 
Do you do custom pieces?
 
Yes we do! Love our pieces but want to create something else using one of our medals? Lauren, one of our managing partners and chief designer, can help you with all of your custom needs. Email us at info@brotherwolfonline.com with your idea and we will reach out to you within 48 hours.
 
What if I need help or advice with a purchase? Can you help?
 
We pride ourselves on being able to help clients pick the perfect piece. Whether you’re looking for yourself or for a gift, we are here to guide you in the right direction. You can reach us by phone, at (203) 202-7076, email us at info@brotherwolfonline.com, or just click the chat button at the bottom right of the home page of our website.